As an E-Commerce business owner, you will have to manage a huge array of things. From the company strategic directions down to the operational details, you will need to attend to them to make sure that everyone goes smoothly. One big operational decision is to find a logistics company in Singapore to handle your E-Commerce distribution.
In business, it is always good to have partners to take care of the things you are not good at. Deliveries are not E-Commerce businesses’ core competencies. The logistics portion is just an add-on service to their main service of providing cheap and good products. Competitive advantage is achieved mainly through their products. For example, they may have an exclusive right to distribute a certain product in Singapore. Otherwise, they may have a way to decrease the product costs through negotiations with their suppliers. Adhering to the saying that you should concentrate on your strengths, E-Commerce businesses should focus on making their products seem more valuable to their customers. Moreover, they should also think about the future opportunities and expansions for their businesses. Logistics operations should ideally be outsourced to a reliable logistics company. In most cases, the logistics company will be able to offer you a price that you cannot beat even if you carry out the logistics operations in-house! That’s how great the economies of scale are for logistics companies.
Now that you know it makes more operational and financial sense for you to outsource your deliveries to an external logistics company, you will need to find one that will fulfill your delivery profiles.
For instance, do you need the deliveries to be carried out on the same day, next day or within 2 working days? There are different types of courier services in Singapore. Moreover, do you require the deliveries to be carried out within a specific timeslot to customers or if they can be delivered to customers anytime of the day? Another consideration is whether your customers will prefer weekend delivery service too. Most logistics companies in Singapore only operates on the weekdays.
Different logistics company will operate differently and have different value propositions. Compare their value proposition and determine the one that will suit your requirements the most.